Essentials of Hospital Management and Administration book is intended to help healthcare professionals meet the challenges and take advantage of the opportunities found in healthcare today. We believe that the answers to many of the dilemmas faced by the healthcare system, such as increasing costs, decreasing profitability, inadequate access, and poor quality, lie within organizational operations—the nuts and bolts of healthcare delivery. We hope that this book will encourage healthcare management students and working professionals to find ways to improve the management and delivery of healthcare to increase the effectiveness and efficiency of tomorrow’s healthcare system. This book not only covers the basics of operations improvement but also provides an overview of the significant environmental trends in the healthcare industry. We focus on the strategic implementation of process improvement programs, techniques, and tools in the healthcare environment with its complex web of reimbursement systems, physician relations, workforce challenges, and strong governmental regulations. This integrated approach will help healthcare professionals gain an understanding of strategic operations management and, more importantly, its applicability to the healthcare industry.